SOLUS Ultra Frequently Asked Questions - Scanner
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Connecting to OBD-I vehicles.
Some OBD-I vehicle communication adapters require 12 volts or ground be provided from the vehicle in order to establish proper communication between the vehicle and the scan tool. This is achieved by plugging the Lighter Power Cable and/or the Battery Power Cable into the silver power port on the side of the OBD-I adapter
Adapters that require
external 12 volts | Some OBD-I adapters require ground as well.
Adapters that require external Ground |
| Chrysler-1 | Multi-1 (Connect black lead to vehicle ground) |
| GM-1 | Multi-2 (Connect black lead to vehicle ground) |
| Ford-1B | MB-2A (Connect alligator clip to vehicle ground) |
| Toyota-1 | |
| Toyota-2 | |
| Mazda-1 | |
| Hyundai-2 | |
| MB-2A | |
| Honda-1 | |
| Multi-1 | |
| Multi-2 | |
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No Communication Message.
“No Communication” may be the result of using an incorrect or failed Personality Key. If the correct Personality Key is being used and the issue persists, attempt communication using a new Personality Key appropriate for use with the make of the vehicle. For example, on Ford use the K17 key in place of the K20. If communication can be established with the new key the original key has most likely failed and should be replaced.
Please contact your local Snap-on Franchisee or visit www.snapon.com to order a replacement key.
Damaged data cables or OBD-II adapters can also cause "No Communication" messages.
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Where are the OBD-I adapters? Part numbers?
The SOLUS Ultra compatible OBD-I adapters can be purchased as a set or individually from your local Snap-on Representative or online at diagnostics.snapon.com.
Adapter Kit #1 - EAK0301B08A
Adapter Kit #2 (OBD-I Only) - EAK0288B04B
Please note: The old style black adapters are not compatible with VERUS. Only the red adapters should be used with VERUS.
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Are Personality Keys ever needed with SOLUS Ultra?
Yes, the following applications require a Data Cable (Part# EAX0068L01A), OBD-II Key Adapter (Part# EAA0355L46C) and the K-7A Personality Key (Part# EAP0268L65A).
| Chrysler Imports | Stealth | 1994-1996 |
| Chrysler Imports | Talon | 1995-1998 |
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| Mitsubishi | 3000GT | 1994-1999 |
| Mitsubishi | Diamonte | 1994-1996 |
| Mitsubishi | Eclipse | 1995-1996 |
| Mitsubishi | Expo | 1994-1996 |
| Mitsubishi | Galant | 1994-1998 |
| Mitsubishi | Mirage | 1994-1995 |
| Mitsubishi | Montero | 1994 |
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| Chrysler | Sebring | 1995-2000 |
| Dodge | Avenger | 1995-2000 |
| Eagle | Talon | 1995-1999 |
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How to: Access Fast-Track® Troubleshooter Reference Documents in Ask-a-Tech.
These steps will walk you through opening a Fast-Track Troubleshooter Reference Document in Ask-a-Tech. G165 is used as an example for instructional porposes.
- Open the internet browser and load www.askatech.com
- In the "Search" field enter the reference code provided by the Troubleshooter in the scan tool and click on the SEARCH button
- The very first result will have the reference code displayed under subject and "Fast-Track" displayed all the way to the right. Click on the Subject number.
- The Reference PDF will open using Adobe Acrobat Viewer or a compatible PDF program.
