ShopKey® Shop Management System

Keeping track of cars, customers and technicians requires a powerful management system to tie shop functions together. The ShopKey Service Writer module tracks every job from start to finish, from the estimate through the invoice, by automating each step in the process. The Shop Management System adds comprehensive inventory management functions, from inventory tracking to purchase orders. And provides all of the financial and marketing information needed to run a profitable business.

All vital customer information all on one screen.

ShopKey Shop Management Customer Screen

Using the powerful Symptoms Wizard, diagnostic time is easily incorporated into the repair order.

ShopKey Shop Management Symptom Wizard

On the order screen, vehicle recommendations, revisions and history are always visible. You have full access to Labor, Parts, Notes, Sublet, Promotions/Tire Packages, Symptom Wizard, Integrated Maintenance Schedules, Repair and TSB information, OE parts, Labor Times and your choice of integrated electronic parts catalogs.

ShopKey Shop Management Order Screen

You can transfer tires, brakes, and/or lube/oil filter (LOF) packages and add user-customizable parts and labor specials to orders.

ShopKey Shop Management Tire Package Selection Screen

ShopKey Shop Management Features

  • Automatic profit analysis
  • Cost-effective inventory control
  • Automated repair orders
  • Built-in marketing functions


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Contact Diagnostic Customer Care

Send e-mail

(800) 424-7226

Mon - Fri 6am - 5pm PST