ShopKey® Management System

Customer Snapshot

With ShopKey Management SE, you see your customer’s history with your shop in one window – lifetime dollars spent, number of invoices, invoice average, credit status and more. You’ll know when a customer deserves extra attention and how to prioritize vehicles in your shop. You’ll also see all of a customer’s vehicles listed by year/make/model and license, body color, and other attributes, with recommendations for each in a fully sortable and searchable view.

Customer Snapshot

Symptom Wizard

An extensive symptom and diagnostic task database means you go from symptoms described by your customer to work order in one click. Common symptoms and recommended procedures can be added to your work order, giving your techs a head start in diagnosing the problem.

Symptom Wizard

Part Sourcing

We’ve got all of the parts catalogs you need — 20 catalogs, and more to come — just a click away in ShopKey Management SE. Check warehouse inventory and order parts with up-to-the-minute pricing. If a catalog has a picture of the part, ShopKey Management SE will show it you, so you know that you’re ordering the exact part you need.

Part Sourcing

ShopKeyPro.com Integration

ShopKey Management SE is seamlessly integrated with ShopKeyPro so you can streamline your estimating process with instant access to: parts information, maintenance, estimating, TSBs, and more.

ShopKeyPro.com Integration

Parts Information

World-class repair information from ShopKeyPro is linked directly to ShopKey Management SE. Want to give your techs a hand in diagnosing and repairing a vehicle? Simply click the Repair button and look up the relevant information, then attach the information to the technician worksheet TSBs, maintenance, and parts and labor information.

Maintenance

Vehicle maintenance has a big impact on your bottom line. ShopKey Management SE makes it easy to save your customers time and money, while growing your business. Quick access to OEM maintenance schedules means you’ll always be able to include time-saving, profit-enhancing procedures to your estimates.

Part/Labor Estimating

Up-to-date and time-tested parts and labor information is just a click away from anywhere within ShopKey Management SE. Build accurate and dependable estimates with the confidence based on decades of labor operations knowledge.

Technical Service Bulletins

Technical Service Bulletins can save you time and money, but only if you see them. ShopKey Management SE gives you instant access to TSBs, adding them to a repair order for quick technician reference. Just click the relevant bulletin and it’s added to the information your tech needs to see.

 

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Got Questions?

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Contact Diagnostic Customer Care

Send e-mail

(800) 424-7226

Mon - Fri 6am - 5pm PST